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Partner Support Specialist
Inbank
<p><img style="max-width: 100%;" src="https://ib-cdn.inbank.eu/images/banners/banner3.png" alt="" width="1584"></p> <p>Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.</p> <p>We’re looking for a <strong>Partner Support Specialist</strong> to join our Estonian Sales team in Tallinn.&nbsp;In this role, you’ll support our Partner Sales Managers in their day-to-day work, work closely with merchant partners, and help maintain smooth cooperation across sales processes. You’ll also keep our systems accurate and up to date, providing a seamless experience for our partners.</p> <p>If you enjoy working with people and systems, are interested in sales, and have a keen eye for detail, we’d love to hear from you!</p> <p><strong>What you’ll be doing:</strong></p> <ul> <li>Providing a high-quality support experience to our merchant partners and sales team.</li> <li>Onboarding new partners by setting up profiles, users, products, and payment options in our systems.</li> <li>Preparing monthly sales reports and supporting partner bonus and invoice-related processes.</li> <li>Preparing and drafting cooperation agreements and other partner documentation.</li> <li>Supporting partners with product and process-related questions and providing training when needed.</li> <li>Collaborating closely with internal stakeholders and ensuring accurate product and process information is shared.</li> </ul> <p><strong>What will help you succeed in this role:</strong></p> <ul> <li>1-2 years of relevant previous experience in a similar role (e.g. Sales Support Specialist/Assistant, Insurance Assistant, or related position).</li> <li>Interest in sales processes and the ability to work effectively with multiple stakeholders.</li> <li>Strong analytical and problem-solving skills, with great attention to detail.</li> <li>Excellent time management skills and the ability to handle several tasks and priorities at once.</li> <li>Strong communication skills and confidence in reaching out to partners and colleagues.</li> <li>Advanced user of Microsoft Office, especially Excel.</li> <li>Strong communication skills in written and spoken Estonian &amp; English.</li> </ul> <p><strong>What you’ll get in return</strong></p> <ul> <li>A competitive salary tailored to your experience, along with a comprehensive benefits package.</li> <li>Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.</li> <li>Extra vacation days after your third year, giving you more time to rest and recharge.</li> <li>A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.</li> <li>A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.</li> <li>Flexibility through a hybrid and autonomous way of working, built on trust and accountability.</li> <li>The opportunity to collaborate with talented international colleagues across multiple markets.</li> <li>Regular team events and additional perks that make work more enjoyable and help celebrate successes together.</li> </ul> <p><strong>Sounds like a fit?</strong></p> <p>Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway - we’re happy to explore together.</p>
Senior Software Engineer (Trust)
Veriff
<div class="p-rich_text_section"> <div class="p-rich_text_section"> <p>Beneath a simple yet elegant user interface lies a complex system of functionalities. Our AI-powered product uses advanced image recognition, facial verification, face recognition, facial anti-spoofing (liveness detection), and behavior analysis to make identity decisions. We help our partners build onboarding processes that ensure good people get things done and bad folks get stopped.</p> <p>But knowing who someone is only gets you halfway. The next question is whether they can be trusted — and answering it means checking a person's identity data against the authoritative sources that hold the truth. Every country does this differently: a different registry, a different database, a different set of rules about what can be checked and how.</p> <p>To take our platform to the next level, we're looking for a Senior Software Engineer to join the Trust team. This team builds and operates the services that validate a person's identity data against country-specific authoritative sources — government registries, national databases, AML and sanctions screening — and turns that patchwork of very different upstreams into a single, dependable trust signal our customers can act on. Alongside sibling teams like Trust Registries and Trusted Documents, your work directly determines how many countries we can cover, how fast we can launch a new one, and how much our partners can rely on the answer we give them.</p> <strong>YOU'LL HELP US PROTECT HONEST PEOPLE ONLINE BY:</strong> <ul> <li>Designing, building, and operating Trust's backend services — the integrations with external identity data sources and the validation logic on top of them — with a strong focus on reliability, scalability, and maintainability</li> <li>Expanding our global coverage: onboarding new countries and data sources quickly, and building the abstractions that make the next integration cheaper than the last one instead of more expensive</li> <li>Modelling messy, inconsistent upstream data into consistent, well-defined verification results — including the matching and validation rules that decide whether the data actually belongs to the person in front of us</li> <li>Making our systems resilient to upstreams we don't control — timeouts, retries and idempotency, backpressure, circuit breaking, graceful degradation, backwards-compatibility testing, SPOF elimination, and end-to-end monitoring of every provider we depend on</li> <li>Handling sensitive personal data responsibly, with regional data residency and compliance requirements designed in from the start</li> <li>Participating in on-call rotations, incident response, and postmortems to ensure our most critical checks stay healthy</li> <li>Driving engineering quality through code reviews, CI practices, runbook documentation, and mentoring teammates</li> </ul> <strong>YOU ARE THE RIGHT FUTURE VERIFFIAN FOR THE JOB IF YOU HAVE:</strong> <ul> <li>5+ years of experience building large-scale backend applications with Python, including event-driven and async architectures with message queues (e.g. SQS, RabbitMQ, or similar)</li> <li>Hands-on experience integrating with third-party APIs at scale — and a healthy respect for what happens when they're slow, flaky, undocumented, or quietly change their response format</li> <li>Proven ownership of production-critical services — you understand what it means to be on-call and take reliability seriously</li> <li>Deep experience designing for resilience in distributed systems: idempotency, retries, backpressure, timeouts, backwards compatibility</li> <li>Strong data modelling instincts — you can turn heterogeneous, inconsistent external data into a clean domain model that holds up as the number of sources grows</li> <li>Strong understanding of modular design approaches and SOLID principles</li> <li>Hands-on experience building scalable, maintainable APIs</li> <li>Proficiency in a range of testing strategies that ensure robust and reliable software, including testing against external dependencies you can't fully control</li> <li>Solid understanding of relational database fundamentals</li> <li>Familiarity with structured logging and observability practices</li> <li>Strong communication skills — you can clearly articulate technical ideas to engineers and non-engineers alike, and work comfortably with Product, Compliance, and external data providers</li> </ul> <strong>NICE TO HAVE</strong> <ul> <li>Experience with identity verification, KYC/AML, financial services, or government/registry integrationsExperience working under data privacy and regulatory constraints (GDPR, regional data residency)</li> <li>Event-driven systems, workflow or orchestration engines, or Kubernetes</li> </ul> <p>You can get familiar with our tech stack on<a href="https://stackshare.io/veriff/veriff"> StackShare</a>.</p> <p><strong>Why Veriff?</strong></p> <p>We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.&nbsp;</p> <p>When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include...</p> <ul> <li>Flexibility to work from home</li> <li>Stock options that ensure your share in our success</li> <li>Extra recharge days on top of your annual vacation</li> <li>Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally</li> <li>Learning and Development &amp; Health and Sports budget that you are free to tailor to your own needs</li> <li>Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary&nbsp;</li> </ul> <p>We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you!&nbsp;</p> <p><span style="color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0);">Please take the time to read our Recruitment Privacy Notice, which explains how we collect and process your data for recruitment-related activities in accordance with applicable laws. Please read the information carefully. By submitting the application with the required information, you acknowledge that Veriff processes the information for recruitment purposes.&nbsp;</span></span>Please be informed that in the final stage of the recruitment process, we may request that you undergo identity verification. For more information, please see <a class="c-link" href="https://www.veriff.com/recruitment-privacy-policy" target="_blank" data-stringify-link="https://www.veriff.com/recruitment-privacy-policy" data-sk="tooltip_parent">Recruitment Privacy Notice</a>.</p> <p><span style="color: rgb(255, 255, 255);">#SPBTAL&nbsp;</span></p> <span style="color: rgb(255, 255, 255);">#LI-Remote</span></div> </div>