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Engineering Lead - Tax Experience

Wise
Tallinn, ee · KohapealTäistööaegLisatud 1 näd tagasi

About the company

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

The role

The team you will join: Tax Experience

With Wise Assets, we’ve enabled customers to grow the money they hold with Wise  - giving them access to government-backed assets that track base rates, or a global stock index fund. This is a product that challenges traditional banking by putting customers in control of how their balance is held. Banks keep the yield; we pass it on.

The approach is unique:

• A current account backed by real assets

• Daily returns across the entire balance

• Instant access with no penalties or lock-ins

• Segregated, bankruptcy-protected custody

About the Team: 

Our investment products create tax obligations. The team mission is to make tax season effortless and seamless for Wise customers. We strive to simplify tax complexities by doing the heavy lifting for them, ensuring they easily understand their tax obligations. Additionally, we provide comprehensive, crystal-clear reporting to guarantee total product transparency. Our goal is to empower customers with the insights they need to feel completely confident in our platform and understand exactly how it works for them.

What you’ll do

• Partner with a Product Manager and a cross-functional team to shape the roadmap, set the technical and product vision, and ensure we deliver scalable, resilient solutions.
• Lead, coach, and mentor a talented group of engineers — helping them grow, removing blockers, and enabling them to do their best work.
• Ensure strong execution: clear planning, realistic commitments, and healthy team operations.
• Stay close to the tech and the product — setting high standards for engineering quality and leading by example.
• Foster a culture of ownership, collaboration, and continuous improvement.
• Work with other engineering leads across Wise to keep the team aligned with our wider technical strategy and long-term architecture.
• Own hiring, development, and long-term impact of your team.

Qualifications

We are fully aware that it is uncommon for a candidate to have all skills required and we fully support everyone in learning new skills with us. So if you have some of those listed below and are eager to learn more we do want to hear from you!

  • A strong product mindset and passion for user experience, you prioritise work with the customers in mind and make data-driven decisions to fix customer pain-points

  • Great communication skills and the ability to articulate complex, technical concepts to non-technical audiences

  • Ability to work independently while also being a supportive team player. Your work will frequently involve cross-team collaboration.

  • Ability to break down complex projects into incremental milestones that deliver customer value

  • Ability to coordinate complex projects across different teams

  • Experience in developing web applications and distributed systems in a production environment

  • Experience with common design and architectural patterns coupled with a passion for writing clean code that is performant and well tested

  • Curiosity and drive for continuous learning and improvement

  • Following and advocating best coding practices, continuous delivery and code reviews

  • Experience working with relational and non-relational databases, query optimisation and designing schemas is a plus

  • Knowledge of Java, Spring Boot, and with a messaging system, like Kafka, is a plus. But don’t worry we don’t expect you to know everything!

Additional information

What we offer:

  • 💰 Starting salary: €6666.66 - €8333.33gross/month + Wise's RSUs

  • 🚀 RSUs in a rapidly growing company

  • 💻 Flexible working model 

  • 💪 An annual self-development budget

  • ☀️ Paid time off: 28 days vacation + 3 “Me” days + 1 volunteer day, annually

  • 🏝️ A paid 6-week sabbatical leave after four years

  • 🌟Be part of a global team with a global mindset!

Interested? Find out more:

#LI-AT1 #LI-Hybrid

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

See kuulutus asub mujal. Kandideerimised käivad ettevõtte enda lehel — hire.ee neid ei näe.

Luure ja julgeoleku sektsiooni staabiallohvitser

Kaitseressursside Amet

Harju maakond, Lääne-Harju vald, ÄmariTäistööaeg3 päeva tagasi
€2,350 – €2,650/kuus bruto

Lennubaas

Wise logo

WFM Senior Lead

Wise

Tallinn, eeTäistööaeg3 päeva tagasi

About the company Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . The role Your mission is to build a highly disciplined, scalable, and standardised workforce execution function that enables Wise to scale sustainably while protecting customer experience and operational efficiency. You will lead the maturity uplift of Scheduling and Intraday functions globally by: Standardising workforce execution practices Improving tactical workforce decision quality Reducing operational volatility Strengthening incident response discipline Driving tactical workforce optimisation Increasing workforce governance consistency Improving workforce risk visibility Success in this role comes from balancing: Service performance Workforce efficiency through improving WFM KPIs Operational stability Scalability Employee experience Cost control through occupancy or waste management The successful candidate will immediately focus on strengthening and scaling the Workforce Execution function across Scheduling, Intraday, and Command Center operations. Key priorities include: 1. Workforce Execution Standardisation: Drive consistency across Scheduling and Intraday practices by embedding scalable workforce governance, tactical review cadences, and execution playbooks across regions. 2. Intraday & Command Center Maturity: Improve real-time workforce execution through stronger escalation management, incident response discipline, and proactive handling of service-level risks and operational volatility. 3. Tactical Performance Stability: Improve short-term workforce plan integrity by reducing reactive interventions, strengthening schedule optimisation, and improving workforce trade-off decisions across service, cost, and productivity. 4. Leadership & Capability Uplift: Coach and develop WFM Team Leads to improve tactical judgement, decision-making quality, workforce governance maturity, and operational consistency. Qualifications 5+ years of Workforce Management experience in high-volume, scaled operational environments (Contact Centres, Shared Services, Fintech, or Financial Services) Strong expertise across Scheduling, Intraday, Tactical Workforce Execution, and Command Center operations Proven experience leading WFM teams or Team Leads across multiple operational areas or regions Deep understanding of end-to-end WFM lifecycle: Forecast → Capacity → Schedule → Intraday Strong knowledge of: Service level management Interval staffing logic Shrinkage and occupancy modelling Workforce governance frameworks Experience managing operational escalations, service degradation events, and workforce incident response Strong stakeholder management experience with senior operational leadership Experience driving workforce governance standardisation and operational maturity initiatives Ability to make structured workforce decisions under pressure and operational uncertainty Strong analytical reasoning and workforce risk assessment capability Experience working with WFM platforms such as Calabrio, NICE, Verint Experience using BI/reporting tools and workforce analytics to support operational decision-making. Nice to have Financial Services, Fintech, KYC, or regulated operations experience Exposure to global or multi-site workforce operations Experience leading command center maturity or workforce transformation initiatives SQL, Python, Looker, or other workforce analytics / visualisation tools Experience improving automation and reducing spreadsheet dependency in WFM processes Experience building governance frameworks or workforce operating models at scale Exposure to workforce optimisation projects focused on cost, service, and scalability balance Additional information Monthly gross salary: 3 450 to 4 500 EUR + RSU (Restricted Stock Units) For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs . Keep up to date with life at Wise by following us on LinkedIn and Instagram .

IKT jaoskonna staabiallohvitser

Kaitseressursside Amet

Harju maakond, Tallinn, Kesklinna linnaosa, Filtri tee 12Täistööaeg3 päeva tagasi
€3,600 – €3,600/kuus bruto

Merevägi

Süsteemianalüütik

Kaitseressursside Amet

Harju maakond, TallinnTäistööaeg3 päeva tagasi

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