AI Operations Lead, CS Product

We are looking for a shift-based CS Operations Team Lead to join the Customer Support department. In this role, you will be responsible for the performance, engagement, and real-time execution of an in-house support team, while maintaining visibility over outsourced partner operations.

Bolt Food is looking for an Account Manager to be the driving force behind the success of our restaurant partners for the new Bolt Food service. You will be their dedicated point of contact, helping them maximize their business volume and revenue on the new platform.

We are looking for an experienced Growth Analyst to be a central part of the operational side of the Growth team, specifically within our Delivery & Rides vertical, as we embark on an amazing journey to take Bolt to new heights!

We're looking for an AI & Automations Analyst to build the automation infrastructure that makes Bolt Food's Central Operations meaningfully more efficient across all 16+ markets in Europe and Africa. You'll diagnose where the highest-effort manual work lives, build the automations to eliminate it, and use AI tooling to run analyses that would otherwise take days or not happen at all.