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Cannelle Kohvik

WFM Capacity Planning Senior Analyst

Wise

About the company Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . The role As our WFM Senior Capacity Planning Analyst, you will act as the strategic owner of our workforce supply-and-demand ecosystem. You will move beyond traditional spreadsheets to build a predictive, financially aligned, and highly optimized capacity function. Your core responsibilities will include: Process Ownership & Governance: Own the end-to-end capacity planning process, setting the standard for planning horizons, robust documentation, and methodology. You will also review and approve capacity plans built by Planning Analysts. Advanced Predictive Modeling: Apply statistical techniques and use tools like Python, R, and SQL to extract data, build sophisticated forecasting models, and define risk bands under uncertainty. Financial Forecasting & Alignment: Act as the primary WFM owner for inputs into the financial rolling forecast, partnering closely with Finance to reconcile operational staffing models with corporate financial targets and cost objectives. Strategic Stakeholder Influence: Lead demand validation discussions with senior Operations, Analytics, and Demand Management leaders. You will confidently challenge assumptions with data to eliminate optimism bias and secure formal plan sign-offs. Scenario Planning & Leadership Insights: Design complex "what-if" scenarios (covering demand volatility, hiring delays, and productivity shocks) to provide executive decision-makers with clear options, cost/service trade-offs, and recommended paths forward. Cross-Functional Strategy Integration: Oversee the translation of capacity plans into actionable hiring strategies with Talent Acquisition , govern the seamless handover of staffing requirements to Scheduling , and collaborate with Analytics to build automated data pipelines. People Leadership & Mentorship: Act as the senior capability owner for the planning team, coaching and developing Planning Analysts to elevate their analytical rigor, financial thinking, and stakeholder management skills. Qualifications 4–7 years of experience in Workforce Management, Capacity Planning, Forecasting, Data Science, or Operations Analytics. Proven experience owning planning cycles, managing financial alignment, and driving stakeholder sign-offs in complex, high-volume, multi-skill environments. Strong hands-on experience with predictive or statistical analysis utilizing Python, R, or equivalent environments (time-series or regression-based modeling). Strong SQL proficiency, including complex queries, data modeling, and joining multiple operational datasets. Advanced spreadsheet skills paired with a strong continuous improvement orientation and a bias toward automation. Demonstrated ability to challenge assumptions with evidence, lead difficult trade-off conversations, and influence senior stakeholders without direct authority. A strong ownership mindset: structured, analytical, forward-looking, and calm under pressure. Additional information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs . Keep up to date with life at Wise by following us on LinkedIn and Instagram .

Senior Frontend Engineer (KYB)

Veriff

<div class="p-rich_text_section"> <p>The Engineering team at Veriff is solving complex, identity challenges at scale, driving how trust is established online, and continuously innovating in a fast-moving space. The KYB (Know Your Business) team focuses on verifying companies to ensure they are legitimate and trustworthy. This team owns the end-to-end KYB experience directly shaping how businesses onboard, operate, and grow. At Veriff, collaboration is key; it's a people-focused team where ideas are openly shared, and every voice contributes to the product. If you enjoy building thoughtful products, solving meaningful challenges, and working with systems at scale, this is an environment where you can make a significant impact.</p> <p>We are seeking a <strong>Senior Frontend Engineer</strong> who combines strong product-thinking with deep engineering expertise. As a key member of the KYB team, you will collaborate closely with stakeholders to deliver the best possible experience for our customers. This role is not just about writing code; we are looking for an individual with exceptional vision, ready to lead the team to new levels of performance, tackle challenges proactively, and drive the team's success. Join us and help shape the future of online trust.</p> <p><strong>You’ll help us protect honest people online by:</strong></p> <ul> <li>Designing, developing, and testing software applications or systems using JavaScript, TypeScript and React</li> <li>Producing high-quality, well-tested code with modern abstractions and frameworks</li> <li>Supporting efforts to ensure cross-browser compatibility and responsive design</li> <li>Staying up to date with frontend best practices and tools</li> <li>Deepening your understanding of relevant product areas, codebase, and systems</li> <li>Demonstrating proficiency in data analysis, programming, and software engineering</li> <li>Collaborating with other teams, incorporating and sharing innovations</li> <li>Designing systems with scalability, maintainability and product evolution in mind</li> <li>Promoting quality, consistency, and alignment with established architectural principles via code reviews</li> <li>Identifying and driving changes as needed for codebases, product area, and/or systems</li> <li>Independently delivering new features to production as part of an iterative development process.</li> <li>A keen interest in leveraging AI to enhance and streamline daily development workflows</li> </ul> <p><strong>You are the right future Veriffian for the job if you have:</strong></p> <ul> <li>Over 5 years of experience building large-scale applications</li> <li>Long-term experience in React using JavaScript/TypeScript, readiness to learn about each</li> <li>Knowledge of CI/CD pipelines</li> <li>Ownership experience of a specific component, feature, or system</li> <li>A proven track record in developing, debugging, and shipping software products on large code bases independently</li> <li>The ability to inspire team growth through introducing new standards and to drive change</li> <li>Strong problem-solving skills and willingness to learn</li> <li>Good communication skills and ability to work in a team</li> <li>A Bachelor's degree in Computer Science, Computer Engineering, or a relevant technical field</li> </ul> <p>If you're passionate about coding, problem-solving, and contributing to Veriff's mission, we want to hear from you! Be part of a team that values innovation, collaboration, and excellence.</p> </div> <div class="p-rich_text_section"><strong data-stringify-type="bold">Why Veriff?</strong></div> <div class="p-rich_text_section"> </div> <div class="p-rich_text_section"> <div class="p-rich_text_section">We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force. </div> <div class="p-rich_text_section"> </div> <div class="p-rich_text_section">When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include...</div> <ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">Flexibility to work from home</li> <li data-stringify-indent="0" data-stringify-border="0">Stock options that ensure your share in our success</li> <li data-stringify-indent="0" data-stringify-border="0">Extra recharge days on top of your annual vacation</li> <li data-stringify-indent="0" data-stringify-border="0">Comprehensive relocation support to Estonia or Spain</li> <li data-stringify-indent="0" data-stringify-border="0">Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally</li> <li data-stringify-indent="0" data-stringify-border="0">Learning and Development & Health and Sports budget that you are free to tailor to your own needs</li> <li data-stringify-indent="0" data-stringify-border="0">Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary </li> </ul> <div class="p-rich_text_section"><em data-stringify-type="italic">We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you!</em><span class="c-message__edited_label" data-sk="tooltip_parent"> </span></div> </div> <div class="p-rich_text_section"> </div> <div class="p-rich_text_section">Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see <a class="c-link" href="https://www.veriff.com/recruitment-privacy-policy" target="_blank" data-stringify-link="https://www.veriff.com/recruitment-privacy-policy" data-sk="tooltip_parent">Recruitment Privacy Policy</a>. <span style="color: rgb(255, 255, 255);">#SPBT<br><br>#FS1 #LI-Remote #TBT</span></div>

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