Peamised tööülesanded:<ul><li>kaupluse külastajate päringutele vastamine;</li><li>telefoni teel saabuvatele kliendipäringutele vastamine;</li><li>arvete info edastamine klientidele;</li><li>püsikliendikaartide vormistamine;</li><li>klientide elektroonilise andmebaasi haldamine;</li><li>kinkekaartide vormistamine ja müük;</li><li>klientide transporditeenuse vormistamine;</li><li>kliendipretensioonide lahendamine;</li><li>kauba ümbervahetuse vormistamine.</li></ul>Sobid hästi, kui:<ul><li>oskad heal tasemel eesti keelt ja suhtlustasandil vene keelt;</li><li>oled hea suhtlemis- ja meeskonnatööoskusega;</li><li>oled täpne ja korrektne oma tegevustes;</li><li>oskad kasutada arvutit kesktasemel;</li><li>oled positiivse ellusuhtumisega;</li><li>oled hea analüüsivõimega;</li><li>oskad lahendada edukalt probleeme.</li></ul>Omalt poolt pakume:<ul><li>põnevaid väljakutseid rahvusvahelises ettevõttes ning mitmekesist ja vastutusrikast tööd;</li><li>paindlikku graafikut;</li><li>omatöötaja soodustusi;</li><li>sporditoetust;</li><li>tasustatud teist haiguspäeva;</li><li>toetusi oluliste sündmuste puhul elus;</li><li>sõbralikku ja toetavat meeskonda;</li><li>täiendkoolitusi ja arenguvõimalusi.</li></ul>Soovime alustada valikuprotsessiga&nbsp;kandideerimisperioodi jooksul,&nbsp;seega rõõmustame, kui&nbsp;kandideerid juba täna.Töö tüüp: täistööaeg vahetustega.

Klienditeenindaja

HA8 OÜ

Tartu maakond, Tartu linn, Tartu linn, Ülikooli tn 2aTäistööaeg2 näd tagasi

Osalise või täiskoormusega

Technical Solutions and Implementation Lead, Third Party Management & Procurement

Wise

Tallinn, eeTäistööaeg2 näd tagasi

About the company Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . The role The opportunity Own the systems that power how Wise onboards third parties, signs contracts, and runs key approvals and reports on them! Wise works with a wide range of partners, including third-party vendors and banking service providers, managing contracts and approvals across the board. This role improves the systems and workflows behind that lifecycle. You’ll turn processes into simple workflows, ship automation through fully hands-on platform configuration, and improve speed + reliability across the third-party lifecycle. This is not a software engineering role. Instead, you’ll deliver outcomes through technical solution design, hands-on platform configuration (no-code platforms), integration/API delivery with partner teams, vibe-coding and disciplined releases. What you’ll be doing Hands-on configuration & implementation: build and maintain processes in our non-code platforms (forms, templates, routing rules and logic, approvals, automations). Own complex changes and owner of the systems. Technical solution design: translate business requirements into a technical build plan (workflows logic, data model, edge cases, permissions, audit needs) and make effective use of AI where possible. Integrations & APIs: drive API-based integrations with partner teams such as finance, risk (data mapping, validation, failure modes, rollout). Troubleshoot cross-system issues with logs and structured debugging. Release, reliability & governance: own testing/UAT, rollout and rollback plans, release notes, incident handling, and root-cause prevention. System expert + enablement: be the go-to technical owner for your platforms - maintain runbooks/standards, train the team and key stakeholders on “how it works”, and raise the overall capability so we’re less reliant on external providers What success looks like Complex changes ship fast and safely with low regression rate and clear release standards (testing, rollout, rollback). Integrations are stable and owned (fewer repeat issues, clear failure handling, faster recovery when things break). Platform health improves: cleaner configurations, clear standards/runbooks, faster troubleshooting and fewer “mystery” behaviours. Reporting becomes reliable and usable: key lifecycle metrics are measurable (even if pragmatic/manual at first) and the team can explain what’s slow and why. KPIs move in the right direction because the systems work better: shorter cycle times (onboarding/contracting), fewer manual steps/rework, and clearer operational visibility for stakeholders. Qualifications What you will need Hands-on platform delivery (strong): you’ve configured/administered enterprise tools and shipped workflow changes to production (rules, approvals, routing, templates, automations). Integration mindset: you can lead confidently with API docs and integrations - define payload requirements, map fields, validate responses, understand auth basics (API keys/OAuth) Systems thinking: you understand cross-tool dependencies and how a change in one system impacts downstream workflows, reporting, audit trails, and controls. Release discipline: you can run safe releases end-to-end (testing approach, rollout plan, rollback plan, post-release monitoring). Operational ownership: you can handle escalations calmly (triage → reproduce → fix/escalate → RCA → prevention) and keep standards/runbooks up to date. Nice to have Experience with CLM / procurement / third-party risk / service management platforms / finance systems Familiarity with webhooks, SSO, data sync patterns, integration monitoring Experience building “good enough” reporting from imperfect tools What we are not looking for Strategy-only roles with no shipping track record Pure project management roles without hands-on tooling/configuration delivery Candidates who avoid tools, ambiguity, or cross-functional work Additional information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs . Keep up to date with life at Wise by following us on LinkedIn and Instagram .