(1425) Lead Frontend (JavaScript/TypeScript & React) Engineer - Work from Home Nortal
Latin America Täistööaeg eile<p><strong><span data-contrast="auto">Explore the Nortal experience!</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:276}">&nbsp;</span></p> <p><span data-contrast="auto">🌐&nbsp;</span><strong><span data-contrast="auto">Join our close-knit LATAM remote team</span></strong><span data-contrast="auto">:&nbsp;Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="auto">🍃&nbsp;</span><strong><span data-contrast="auto">Say goodbye to micromanagement!</span></strong><span data-contrast="auto">&nbsp;We champion autonomy, open communication, and respect for diversity as&nbsp;our&nbsp;core values.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="auto">⚖️</span><strong><span data-contrast="auto">Your well-being matters</span></strong><span data-contrast="auto">:&nbsp;Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="auto">Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><strong><em><span data-contrast="auto">Ready to grow with us?</span></em></strong><strong><span data-contrast="auto">&nbsp;🚀</span></strong>&nbsp;<br>&nbsp;<br><strong><span data-contrast="auto">Here’s&nbsp;what&nbsp;we&nbsp;offer&nbsp;you by&nbsp;joining&nbsp;us!</span></strong>&nbsp;<br>&nbsp;<br><span data-contrast="auto">✨&nbsp;</span><strong><span data-contrast="auto">Competitive USD&nbsp;salary</span></strong><span data-contrast="auto">&nbsp;💲&nbsp;– We value your skills and contributions!</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="auto">🌐&nbsp;</span><strong><span data-contrast="auto">100%&nbsp;remote&nbsp;work</span></strong><span data-contrast="auto">&nbsp;🏢&nbsp;–&nbsp;While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="auto">💼&nbsp;</span><strong><span data-contrast="auto">Paid&nbsp;time&nbsp;off</span></strong><span data-contrast="auto">&nbsp;–&nbsp;Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="auto">🎉&nbsp;</span><strong><span data-contrast="auto">National Holidays&nbsp;celebrated</span></strong><span data-contrast="auto">&nbsp;🌴&nbsp;– Take time&nbsp;off&nbsp;to celebrate&nbsp;important events&nbsp;and traditions with loved ones, fully embracing your culture.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="auto">😷&nbsp;</span><strong><span data-contrast="auto">Sick&nbsp;leave</span></strong><span data-contrast="auto">&nbsp;– Focus on your health without the stress. Take the necessary time to recover and feel better.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="auto">💸&nbsp;</span><strong><span data-contrast="auto">Refundable Annual Credit</span></strong><span data-contrast="auto">&nbsp;– Spend it on the&nbsp;perks&nbsp;you love to enhance your work-life balance!</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="auto">🤝&nbsp;</span><strong><span data-contrast="auto">Team-building&nbsp;activities</span></strong><span data-contrast="auto">&nbsp;– Join us for coffee breaks, tech talks, and after-work gatherings to bond with your&nbsp;Nortal&nbsp;family and feel part of&nbsp;our&nbsp;vibrant community.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="auto">🥳&nbsp;</span><strong><span data-contrast="auto">Birthday&nbsp;day&nbsp;off</span></strong><span data-contrast="auto">&nbsp;🎂&nbsp;– Enjoy an extra day off during your birthday week to celebrate in style with friends and family!</span>&nbsp;<br>&nbsp;<br>&nbsp;<br><strong><span data-contrast="auto">About the project</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="auto">We have an opening for a Senior Web Technical Lead with strong&nbsp;Javascript/Typescript Engineering skills and strong Computer Science foundations, to lead our flagship web application development team.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="auto">In this role, you will architect,&nbsp;implement&nbsp;and&nbsp;optimize&nbsp;consumer-facing 3D web applications. You will develop a high-performance architecture, APIs and features interfacing between the user, the 3D graphics engine, and our microservices cloud platform. You will be the trusted, go-to person to solve our most important front-end technical challenges, drive technical roadmaps, and strengthen development processes that the rest of the team can build on.&nbsp;&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="auto">You will be the captain and can-do champion of our distributed web engineering team – coaching and motivating the team to excellence. You will lead the web engineering team to continually improve products, code bases,&nbsp;processes&nbsp;and practices - leading to customer success, efficiency,&nbsp;performance&nbsp;and commercial success.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><strong><span data-contrast="none"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;ac0262f4-8a9e-5820-b908-2d943c5f7113|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Aptos&quot;,469777842,&quot;&quot;,469777843,&quot;Aptos&quot;,469777844,&quot;Aptos&quot;,201341986,&quot;1&quot;,469769226,&quot;Aptos&quot;,268442635,&quot;24&quot;,469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}">How&nbsp;</span><span data-ccp-charstyle="normaltextrun">you'll</span><span data-ccp-charstyle="normaltextrun">&nbsp;contribute</span></span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✅</span></span><span data-contrast="auto">&nbsp;Be a&nbsp;hands on&nbsp;technical lead for a team of 3-5 web engineers, guiding design &amp; development of consumer-facing features, web architectures, backend&nbsp;APIs&nbsp;and other technologies.&nbsp;</span>&nbsp;<br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✅</span></span><span data-contrast="auto">&nbsp;Develop &amp; improve web feature capabilities, making them successful and loved by customers, and wisely engineered, maintainable, and&nbsp;scalable).&nbsp;</span>&nbsp;<br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✅</span></span><span data-contrast="auto">&nbsp;Reliably coordinate complex technology roadmaps with a distributed development team and our partners.&nbsp;</span>&nbsp;<br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✅</span></span><span data-contrast="auto">&nbsp;Be a trusted partner to your stakeholders: your product manager &amp; designers, company leadership, and your external partners.&nbsp;</span>&nbsp;<br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✅</span></span><span data-contrast="auto">&nbsp;Drive audience growth with seamless customer journeys: Work closely with service teams to design, build and develop an integrated customer experience - both online &amp; in-store.&nbsp;</span>&nbsp;<br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✅</span></span><span data-contrast="auto">&nbsp;Design and promote healthy &amp; effective engineering practices in the team: Conduct code reviews to ensure code &amp; architecture quality, write and review software design documents, and drive efficient and effective test automation.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><strong><span data-contrast="auto">This&nbsp;would&nbsp;make&nbsp;you&nbsp;the&nbsp;ideal&nbsp;candidate</span></strong>&nbsp;<br>&nbsp;<br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✨&nbsp;</span><span data-ccp-charstyle="normaltextrun">8+ years of substantial experience in&nbsp;full-stack engineering, </span><span data-ccp-charstyle="normaltextrun">web codebases live in production and ownership of systems at scale.</span></span><br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✨&nbsp;</span></span><span data-contrast="auto">7+ years of hands-on experience with modern JavaScript/TypeScript frontend development and React (or equivalent component frameworks), with deep expertise in state management, performance optimization, and component architecture.<br></span><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✨&nbsp;</span></span><span data-contrast="auto">5+ years of experience designing and shipping complex distributed systems, including API design, microservices integration, and performance-critical architectures.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:257}"> <br></span><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✨&nbsp;</span></span><span data-contrast="auto">3+ years of experience leading small engineering teams (3-6 engineers) on business-critical projects, including hiring, mentoring, and performance management.&nbsp;</span>&nbsp;<br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✨&nbsp;</span></span><span data-contrast="auto">Strong foundations in Computer Science and software engineering.</span><br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✨&nbsp;</span></span><span data-contrast="auto">Fluency with Internet web technologies and modern full-stack Web Application tech stacks.</span><br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✨&nbsp;</span></span><span data-contrast="auto">Familiar with best practices of web DevOPS and QA for effective &amp; efficient testing.</span><br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✨&nbsp;</span></span><span data-contrast="auto">Experience with consumer internet applications is strongly desired.</span><br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✨&nbsp;</span></span><span data-contrast="auto">Able&nbsp;to&nbsp;adjust&nbsp;calendar&nbsp;for&nbsp;meetings&nbsp;with&nbsp;Europe&nbsp;(Eastern Time&nbsp;location&nbsp;preferred).&nbsp;</span>&nbsp;<br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✨&nbsp;</span></span><span data-contrast="auto">Appreciation&nbsp;for&nbsp;consumer&nbsp;experience&nbsp;and visual&nbsp;aesthetics&nbsp;preferred.&nbsp;</span>&nbsp;<br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✨&nbsp;</span></span><span data-contrast="auto">Comfortable&nbsp;in a&nbsp;fast-paced&nbsp;distributed&nbsp;engineering&nbsp;environment. Startup&nbsp;experience&nbsp;preferred.</span>&nbsp;<br><span data-teams="true"><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✨&nbsp;</span></span>Experience working with complex applications that have 3D or real time rendering or video streaming or any other type of highly interactive systems.</span><br><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">✨</span><span data-ccp-charstyle="normaltextrun">&nbsp;</span><span data-ccp-charstyle="normaltextrun">Advanced English Level is</span><span data-ccp-charstyle="normaltextrun"> </span><span data-ccp-charstyle="normaltextrun">r</span><span data-ccp-charstyle="normaltextrun">e</span><span data-ccp-charstyle="normaltextrun">quired</span><span data-ccp-charstyle="normaltextrun"> </span><span data-ccp-charstyle="normaltextrun">for this role,</span><span data-ccp-charstyle="normaltextrun"> </span><span data-ccp-charstyle="normaltextrun">as you will work with US clients. Effective&nbsp;</span><span data-ccp-charstyle="normaltextrun">communication in English is essential to deliver the best solutions to our clients and expand your horizons.</span><span data-ccp-charstyle="normaltextrun"> </span></span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><strong><span data-contrast="auto">What&nbsp;to&nbsp;expect&nbsp;from&nbsp;our&nbsp;hiring&nbsp;process</span></strong>&nbsp;<br>&nbsp;<br><span data-contrast="auto">1. Let’s chat about your experience! </span>&nbsp;<br><span data-contrast="auto">2. Impress our recruiters, and&nbsp;you’ll&nbsp;move&nbsp;on&nbsp;to&nbsp;a&nbsp;technical&nbsp;interview&nbsp;with&nbsp;our&nbsp;top&nbsp;developers.&nbsp;</span>&nbsp;<br><span data-contrast="auto">3. Nail that, and&nbsp;you’ll&nbsp;meet&nbsp;our&nbsp;client&nbsp;-&nbsp;your&nbsp;final step&nbsp;to&nbsp;joining&nbsp;our&nbsp;amazing&nbsp;team!</span>&nbsp;<br>&nbsp;<br><span data-contrast="auto">🎯&nbsp;At&nbsp;Nortal,&nbsp;we’re&nbsp;dedicated&nbsp;to&nbsp;solving&nbsp;complex&nbsp;business&nbsp;challenges&nbsp;through&nbsp;cutting-edge&nbsp;technology&nbsp;and&nbsp;we&nbsp;believe&nbsp;in&nbsp;the&nbsp;power&nbsp;of&nbsp;tailored&nbsp;solutions.&nbsp;Whether&nbsp;you&nbsp;are&nbsp;passionate&nbsp;about&nbsp;transforming&nbsp;businesses&nbsp;with&nbsp;Generative AI,&nbsp;building&nbsp;innovative software&nbsp;products,&nbsp;or&nbsp;implementing&nbsp;comprehensive&nbsp;enterprise&nbsp;platform&nbsp;solutions,&nbsp;we&nbsp;invite&nbsp;you&nbsp;to&nbsp;be&nbsp;part&nbsp;of&nbsp;our&nbsp;dynamic&nbsp;team!</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:257}">&nbsp;</span></p> <p><span data-contrast="auto">We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and&nbsp;expertise.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><em><span data-contrast="auto">Let’s&nbsp;work together to shape the future of technology!</span></em></strong>
Quality Assurance Team Lead Wise
Tallinn, ee Täistööaeg eileAbout the company Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . The role Join Wise’s Quality Assurance team and help us build world-class, scalable operations that keep customers safe and deliver great experiences. In this role, you’ll provide independent, expert assurance over how work is done—spotting risk, identifying control gaps, and turning insights into clear, practical improvements. You’ll balance attention to detail with strong judgement, using data and tools to form well-reasoned conclusions that stand up to scrutiny. You’ll work closely with partners across the business, sharing themes and trends, contributing to consistent decision-making, and helping raise the bar on quality—while keeping pace in a fast-moving environment aligned to our mission of Money Without Borders. We are looking for candidates with extensive experience in AML Investigation, SAR Reporting, Fraud, Sanctions or KYC (EDD/CDD). Key Responsibilities: Leadership: Lead by example and drive a customer focused and proactive risk & compliance management mindset across your team and the wider organisation. Promote a culture of ownership and accountability. Build high-performing teams that value knowledge sharing and continuous learning. People management: Coach and develop a strong and competent QA team. Conduct regular one on one coaching sessions and performance reviews. Deliver initiatives to help your team to grow their skills, behaviours, and competencies. Design and manage plans to support development. Conduct regular check-ins and make robust recommendations to support Wise performance management activities. Operational management: Be accountable for your area of operations. Identify, propose and drive opportunities for improvements. Collaborate with central functions and other teams as needed to increase automation and operational efficiency. Monitor team resource allocation and refine standard operating procedures to scale and deliver quality QA that stakeholders can trust and rely on. Take a proactive approach to consistently achieving individual and team targets (KPIs, SLAs), demonstrating a strong commitment to both quality and speed. Meet deadlines, optimise processing times and take full ownership and accountability to deliver results. Ensure effective communication and escalation of blockers impacting delivery of the QA outcomes supported with actions that are being taken or required. Performance management: Be fully responsible for performance of your area of operations. Drive the initiatives, KPIs and OKRs of your area in line with the organisation’s strategic vision. Ensure that your team has appropriate plans in place to meet performance and quality targets. Create comprehensive plans for developing future leaders. Provide regular coaching and work with your direct reports to inspire them and develop their skills. Be an advocate for the company values, our long term strategic goals and promote them across the organisation. Technical Excellence: Take responsibility for the accuracy and validity of the QA outcomes of the domain (AML Investigation, SAR Reporting, Fraud, KYC - EDD/CDD), applying your subject matter expertise to calibrate on QA outcomes, leading Root Cause Analysis at the QA domain level inclusive of performing RCA on more complex subjects, engaging the RCA team for support where necessary. Stakeholders management & communication: Collaborate closely with your stakeholders and communicate complex topics in an easy to understand and engaging way. Translate aggregated QA data into a compelling narrative, presenting actionable insights to stakeholders and hold stakeholders accountable for owning and implementing actions. Communicate confidently with difficult stakeholders. Proactively work on improving cross-team communication, acting as the liaison between different parts of the organization and your own team. Expertise sharing: Be a subject matter expert in your area with the ability to train and coach your team on relevant QA, policy and risk topics. Stay up to date and maintain a strong understanding of our regulatory obligations, internal policies, and applying a risk-based approach to deterring and preventing money laundering and financial crime. Able to assist senior leadership with audits and developing our policies and processes Qualifications Required: Professional experience: 3+ years proven experience in leading, coaching, and managing the performance of a technical or analytical team (5 to 20 employees) in a relevant QA domain, driving operational excellence. Fluent in English (written and verbal skills) with the ability to clearly articulate your thoughts and recommendations. Delivery: Proven project management skills to deliver a portfolio of projects and reviews on time and to a high standard. Ability to analyse and drive action to improve the team's metrics. Self-development: Is committed to continuing to learn and develop leadership skills and deep expertise through industry and trend analysis, regulatory insights, and emerging risk typologies. Functional skills: Risk & Compliance expertise: Ability to review and interpret policy to support and coach the team to deliver consistent and correct outcomes. Be the escalation point and sign-off final decisions on complex issues, providing robust risk-based rationale. Quality Assurance framework: Ensures the Quality Assurance approach for your given area remains adequate and effective through business change, and to ensure QA delivers consistent and correct outcomes that stakeholders can trust and rely on. Trend Analysis: Use data and insights to assess key issues, trends and root causes. Communicates actionable insights to stakeholders to influence and drive positive change, including gaps in policies and processes where relevant. Drives continuous improvement at team and organisational level. Future Ready Technology Leadership: Develops a culture of AI literacy, encouraging experimentation and efficient use of available tools. Identifies and tests strategic opportunities for automation and AI within the QA process. Values & Behaviours Risk & Compliance Management: Inspires, leads and role models expected behaviours, fosters a culture of accountability, curiosity, risk management and continuous improvement. Communication and Influence: Ability to clearly articulate risk, materiality and impacts. Presents clear and concise QA outcomes to senior leaders, summarising key risks and issues, and influences risk-based, proportionate actions. Process improvement: Challenges ways of working, critically assesses data and drives continuous improvement, using data to track impacts and benefits. Organisational skills: Strong organisational skills and time management, and ability to deliver KPIs in a fast paced and high pressure environment. Proactiveness: Punctual, independent, proactive and willing to get things done. You have a proven track record of taking individual ownership and responsibilities as well as being a great team-player. Additional information Why should you join? If you’re excited to sharpen your quality assurance and risk-assessment skills while making a direct, visible impact on how Wise serves customers, this Quality Assurance Team Lead role is a great fit. With a focus on delivering objective, risk-based reviews and actionable insights, you’ll work closely with a range of stakeholders across operations and control functions, contribute to consistent decision-making through calibration and best-practice sharing, and help drive improvements by identifying themes, root causes, and opportunities to strengthen our processes—supporting Wise’s mission of Money Without Borders. Joining our quality org, you will go through Quality Academy accreditation as a core requirement of the role and a key metric for evaluating suitability during the probation period. I'm interested, how do I apply? Application by 10 August 2026 - send your CV and cover letter with the application question: What makes you a good fit for the Quality Assurance Team Lead role? Case study - selected applicants will receive a case study as homework; Interview - we’ll select candidates for an interview; Final decision - After successful application an offer will be sent Please be aware that we can support visa sponsorship where applicable; however, relocation is not provided and would need to be arranged at your own expense. For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs . Keep up to date with life at Wise by following us on LinkedIn and Instagram .
KYC Operations Senior Analyst - SMA (Night shifts) Wise
Tallinn, ee Täistööaeg eileAbout the company Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . The role Wise is looking for a KYC Operations Senior Analyst to join the Tallinn Senior Management Approval team to cover our night shifts. You will play a critical role in ensuring that Wise adheres to regulatory and compliance requirements. You will be responsible for conducting enhanced due diligence, analysing customer activities, behaviour patterns, and ensuring that our KYC records are kept up to date according to our internal standards. You will be responsible for assessing and approving onboarding customers in AML High Risk state and customers with touch points with High Risk 3rd Countries and Low Tax Jurisdictions according to regulatory standards. As a KYC Operations Senior Analyst, you will play a key role in supporting a financial crime program that is driven by Wise's mission for money without borders, transparency, and protecting customers. We are looking for someone with experience in enhanced due diligence, an excitement and desire to learn and grow with this new team, and strong organisational and communication skills. Job Responsibilities Review and assess high risk customer reports to provide analysis and approval as per the set policies and procedures. Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks. Conduct periodic reviews and analyse changes in customers history and account usage. Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested. Ensure that information and documentation provided by customers meet our risk appetite for onboarding and maintaining High Risk customers. Conduct in depth analysis, using provided documentation or external sources (e.g. websites and company registries) ensuring that only customers within risk appetite are onboarded. Perform searches utilising Internet sources and/or third-party vendors to obtain information on prospects and new/existing customers. Communicate with other internal teams when required to handle escalated or complicated cases. Provide guidance and responses to daily inquiries from peers, front-line and management regarding high risk approval matters and case analysis, when appropriate. Maintain high understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and Services; When warranted, be capable of drafting SAR narratives to report activity deemed unusual. Taking part in and leading projects related to SMA Team processes and guidelines. Assist in identifying improvement opportunities and contribute to policy updates, training materials, and standard operating procedures. Draft reports to internal and external stakeholders, periodically and when requested. Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies; Support Wise in internal and external audits and regulatory process related queries reviews. Mentor, and support Senior Management Approval Analyst, by providing training and coaching to enhance team capabilities. Effective communication with customers by the relevant communication channels that Wise operates with (e.g. phone, email, and chat). Perform your tasks and responsibilities within the expected key performance indicators set by the leadership team. Tasks that are related to the position and are assigned to you by your lead. Participating in meetings, training, internal and external events. Qualifications Excellent verbal and written English skills (additional language skills are a plus) with the ability to clearly articulate your thoughts. You have a minimum of 1 year working experience in EDD, AML or a similar Financial Crime compliance role, or a comparable role at another company. You have a good understanding of the regulatory framework surrounding customer verification, preferably from a market that Wise currently operates in. Flexible to work different night shifts. We work when our customers need us most, including early-night, mid-night, and late-night shifts, as well as weekends and public holidays, per business needs. You have a good understanding of AML/CFT Regulations and are able to effectively document your reasoning. Ability to take decisions and apply risk-based approach at your work Punctual, independent, proactive and willing to get things done. Excellent communication and interpersonal skills, strong organisational skills, attention to detail, analytical skills, and ability to adhere to strict KPIs in a fast paced and high pressure environment. Ability to handle routine and stressful situations well. Ability to work autonomously within a limited variety of well-defined procedures and practices. Capable of identifying gaps in policies and processes and providing detailed feedback, including examples when possible, through the established communication channels. You have familiarity with reading legal and regulatory documents. Nice to have: Education: Bachelor’s degree in Finance, Business Administration, Law, or related field Certifications: ICA, CAMS, or equivalent certification (EDD/AML focused) Additional information About this Role: Job level: 3 Salary: 2400 - 2850 EUR gross/month Stock: To be reviewed at offer Sponsorship: Wise does not sponsor visas, temporary residence permits, or work permits for this role. Candidates must already have full, unrestricted right to work in Estonia. Current night shift requirements: Night shift premium: 1.25x base salary for all hours between 22:00–06:00. Core shifts (assigned based on team capacity; we’ll ask your preference, but you must be comfortable with any): 18:00–02:00 20:00–04:00 22:00–06:00 Weekend rotation: one month each quarter you’ll work a weekend schedule, either Sun–Thu or Tue–Sat (aligned with capacity and team rotation). Shift patterns are mandatory and may change based on business needs. We're processing applications continuously until roles are filled. Please mention in the "Message to the hiring team" field if you are interested in the Night shift role. Hiring process: Resume review Take-home test (reviewed by the team) Screening call with the Recruitment team Final interview with the SMA team For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs . Keep up to date with life at Wise by following us on LinkedIn and Instagram .