About the company Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . The role Join our User Technology (UT) team at Wise, where we create a seamless experience by offering all the necessary tools and permissions for people to do their best work and avoid being blockers. Our highly mobile, geographically diverse work environment includes more than 20 offices of varying sizes. UT comprises autonomous teams that build and maintain everything needed to support our company mission, including device management, conferences and events, network infrastructure, service management, and user access management within various engineering and support functions. You will work in a smaller group within a global team, primarily in the Tallinn office. Additionally, you will provide support to co-workers traveling or working from anywhere outside the office. We are a dedicated IT support team with a passion for solving complex problems and helping others succeed. We are a hybrid team where we come in at least 3 times a week but there are rare times when we might have to come in more frequently. Working together as a team is essential not only within our Tallinn office, but also with our team members in our other offices around the world. Key Responsibilities Provide IT support and troubleshooting for both Windows and Apple environments. Manage endpoint support, including expertise in Kandji and Intune. Identify and suggest potential areas for improvement. Be an encyclopaedia on Wise's IT products and services. Document work thoroughly and create guides for fellow technicians and customers. Install, modify and repair computer hardware and software. Help acquaint new users with tools & tech in Wise. Ensure high-quality ticket management and understand the importance of efficient issue tracking. Procurement and vendor management. Qualifications A Bit About You Have interest or some IT troubleshooting experience. Proficient in troubleshooting Windows and Mac operating systems. Hands-on experience with endpoint management tools such as Kandji and Microsoft Intune. Excellent documentation skills, including the ability to create guides and manuals. Experience with Jira/Atlassian or similar ticketing/project management tools. Experience with 2FA solutions such as OKTA. You enjoy helping people and solving problems by nature. Ability to work under pressure. Passionate about computing and user experience. Comfortable working both independently and as part of the team as the situation requires. Researching solutions and the latest technology is second nature to you. Why Join Us Competitive salary and benefits package. Opportunity to work on cutting-edge technology projects. Collaborative and supportive work environment. Continuous learning and professional development opportunities. Chance to make a significant impact in a growing organisation. If you are a dedicated IT support technician with a passion for solving complex problems and helping others succeed, we encourage you to apply. Join our team and be a part of our mission to deliver exceptional IT support and innovation. Additional information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs . Keep up to date with life at Wise by following us on LinkedIn and Instagram .

Infrastructure Asset & Resource Coordinator

Playtech Estonia

Tartu / Tallinn, eeTäistööaeg3 näd tagasi

About the company About Playtech Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience. As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices. Ready to level up your career? Playtech‘s Infrastructure uni t is looking for a detail-oriented and systematic Asset & Resource Coordinator . The role Your influential mission. You will... Coordinate the purchase of IT equipment Assist with renewing hardware and software support coverage Maintain an up-to-date Central Configuration Database (ServiceNow) Communicate daily with stakeholders across Playtech branches and external partners Qualifications Components for success. You... Are precise and have a keen eye for details Are experienced in MS Excel and feel comfortable using it on a daily basis Have strong numeracy skills and logical, systematic thinking Have a positive, can‑do attitude toward your tasks and responsibilities You'll get extra points for... Previous experience from procurement, administration, or accounting Thrive in a culture that values... Professional and fun team environment, where we offer you proper training and knowledge sharing Your personal and professional growth Variety – no day is the same Active lifestyle and provide you with a well-being package Work-life balance, flexibility Fun and engaging company events Additional information INFRASTRUCTURE UNIT Our infrastructure is spread over 20 different countries and 30 data centers. We rely on 60 000 virtual machines and have 46 000 TB of storage space. Impressive? Using cutting-edge technologies, we provide central IT infrastructure service to business and internal customers all over the world. Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

Software Analyst

Playtech Estonia

Tartu, eeTäistööaeg3 näd tagasi

About the company Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience. Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: www.playtechpeople.com Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices Ready to level up your career? Playtech's IMS unit is looking for a detail-oriented Software Analyst who can see the bigger picture and has good decision-making skills. The role Your influential mission. You will... Collect and understand business requirements, define them as software requirements, and describe the solutions, which help accomplish the business needs. Design and negotiate software solutions with all involved parties. Document software defects, errors, and issues for reporting and resolution. Be the go-to person regarding the details of the product’s expected behaviour. Qualifications Components for success. You... Have previous experience as a software analyst or in a related field. Possess experience in creating and interpreting UML diagrams. Demonstrate excellent problem-solving and attention to detail. Are not afraid of time pressure. Can see the connection between different things and find solutions. You'll get extra points for... Holding a higher education degree in a related field. Demonstrated experience with APIs. Proven track record with SQL for data analysis and database management. Thrive in a culture that values... Professional and friendly team environment. Personal growth opportunities, you can influence our product. Diverse challenges on a global scope – no day is the same. Active lifestyle and provide you with a well-being package. Additional information IMS Risk & Payments team We are a core part of Playtech’s ecosystem, responsible for transferring a huge volume of money in and out of Playtech’s systems. We do it by integrating with external providers, banks, and payment gateways. As financial operations are strictly regulated, we also get to build a system that does the work of cyberdetectives - detecting and blocking fraudulent actions, preventing money laundering, detecting stolen or misused credit cards, and so on. All of the above is managed by development, QA, and Ops engineers who work closely together as a well-oiled machine of highly skilled professionals. Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.